Buying a Mattress Online vs. Buying in Store

February 9, 2024 · Morgan Jackson

Buying a Mattress Online vs. Buying In-Store

Anything can be purchased online these days, and mattresses are no exception. You can research different mattresses online and ultimately make a buying decision without ever setting foot in a store.

However, mattresses are an investment. Buying one online provides many benefits for the savvy consumer. At the same time, it’s understandable to feel hesitant about buying such a large product online without testing it in person. 

There’s no right answer when it comes to online vs. in-store shopping. We recommend learning more about the advantages of both, then choosing which works best for you. 

At Mattress Warehouse, we strive to make both online and in-person shopping experiences as productive and stress-free as possible. Keep reading to learn more about how our patented bedMATCH® system and in-store Sleep Professionals can help you get your best night’s sleep yet. 

Benefits of Shopping for a Mattress Online

Some people are comfortable purchasing a bed online without testing it. The appeal stems from the convenience of shopping at home. You don’t need to spend a day at different mattress stores, you can just click on different product options and read.

What are some other popular reasons to shop for a mattress online?

No Pressured Decisions

Salespeople should be there to answer your questions and help you make decisions. The Sleep Professionals at Mattress Warehouse are well-trained experts who can help you find the right mattress.

But sometimes, you just want to browse alone. No matter how laid-back or knowledgeable your salesperson may be, we understand that there are times when you want to look and see what’s out there, quietly and on your own. That’s where many people find online shopping comes in handy.

Easy Product & Price Comparison

Do a quick online search for “mattress sales” or “best affordable mattresses for side sleepers,” and you’ll get plenty of links to sites that not only list the best mattresses for your sleep position – but they’ll do so in a way that lets you compare prices at a glance. In addition to price (or price range), online shopping for mattresses enables you to compare other factors, like:

If you already have some idea of what you want in a new mattress, you can look it up and find options to choose from. On the other hand, if you’re starting from scratch, you can use online mattress reviews and comparisons to narrow down your choices.

Easily Accessible & Transparent Product Reviews

Mattress shopping online allows you to read what real people say about a mattress before spending money on it. There’s no shortage of review sites that will be honest about the mattresses they try. And there’s also no shortage of user reviews, where real customers share their experiences with a mattress you’re considering. If everyone seems to love a particular product, then you can feel almost certain you’ll love it, too. 

Wider Selection

Shopping online gives you instant access to thousands of mattresses, including brands that aren’t sold in stores. The Mattress Warehouse website, for example, offers over 200 mattresses to choose from – far more than we can fit into a brick-and-mortar store. With such a wide selection from every mattress manufacturer at your fingertips, you’re pretty much guaranteed to find something that will work for your budget, room size, sleep style, and comfort preferences. 

Benefits of Shopping for a Mattress In-Store

Visiting your local mattress retailer provides a shopping experience that can’t be replicated online. The ability to visualize and test the product before the purchase offers a unique perspective for a potential consumer. Will a queen-sized bed fit you AND your partner? Is the mattress as plush as you’d like it to be? 

Let’s look at some other benefits of in-store mattress shopping.

Physically Test the Bed

This seems like the most obvious difference between buying a mattress online vs. buying a mattress in a store, but it’s the most important. There’s nothing like lying on a bed to test out the cooling technology or ensure your potential new bed provides proper support and alleviates any pressure points or discomfort. Maybe you thought you wanted a firm mattress, but trying it out in person just doesn’t feel right. 

Using our exclusive bedMATCH® system in-store allows you to find the right mattress for you and have instant guidance on which models you should test. It takes the guesswork out of shopping for a mattress and makes sure that you have a bed that meets all your sleep needs.

Easy Comparison of Bed Sizes

When you visit a store in person, you can try out several beds in one trip. If you sleep with a partner, you can try them out together. Are you switching to a different-sized bed? Seeing and trying them in person will not only help you understand what size bed you need to be comfortable, but it will also help you conceptualize the difference between a full mattress and a queen, or a king and a California king.

Support from Sleep Professionals

A Sleep Professional can provide helpful, real-time information to help you compare brands, models, and sizes. No searching online for answers to your questions. Your Sleep Professional may even be able to help you consider solutions you hadn’t thought of before. 

Plus,  if you’re concerned about financing options, delivery information, and warranties, your Sleep Professional is right there to answer your questions and talk you through the process and how these policies may relate to your unique situation. This is a level of personalized customer service you can’t get online.

Confidence & Satisfaction in Your Purchase

Whether you pay $400 or $4,000, a mattress is a big financial purchase and should be considered an investment. Many people feel uncomfortable spending that much money without seeing or testing the product for themselves. Many mattress retailers offer a price match guarantee if you see a better price online for the same bed in a store. 

At Mattress Warehouse, we offer a 1-Year Price Guarantee so that if you find a better price on the same mattress with one of our competitors, we’ll not only match it but add an additional 50% discount of the difference!

Mattress Warehouse also offers a 100-Day Comfort Guarantee designed to ensure you are completely satisfied with your purchase.

Shop Online and In-Store with Mattress Warehouse

Whether you choose to stop at your local store or browse collections online, Mattress Warehouse is the best place to buy a mattress. With Mattress Warehouse, you can enjoy the convenience of researching our quality mattresses online before coming into one of our stores to try them out in person and get your questions answered by a fully-qualified Sleep Professional.

Our helpful Sleep Professionals are fully trained and educated on every mattress we carry and can guide you through our exclusive bedMATCH® process. This diagnostic sleep test can be done online or in-store. The technology analyzes your height, weight, pressure points, sleep style, and lifestyle habits to provide the perfect mattress recommendation for your body.