Reviews

4.6 out of 5 stars - based on 11,647 reviews
Jan 16, 2019
Mattress Warehouse
Only needed a boxspring, but the two gentlemen at the Willow Grove location treated me like I was purchasing multiple beds. Very professional and knowledgeable.
Jan 16, 2019
Mattress Warehouse
Loved the sleep test provided
Jan 16, 2019
Google Mattress Warehouse
I am late posting this but I went in to the store NOT LOOKING TO PURCHASE just LOOKING. Taylor and Anthony SOLD ME THAT DAY! They were very friendly and professional. My needs were ascertained and VOILA! Happy with my new mattress set! Keep up the good work guys!
Jan 16, 2019
Google Mattress Warehouse
It’s been years since we’ve purchased mattresses, and honestly I was completely paranoid about getting bed bugs - and shocked at how expensive mattresses are. I spent almost 4 months researching where we should purchase from. Hubsand and I went to Mattress Warehouse in Aberdeen, near Shoprite, where Mike was extremely helpful, and most importantly patient through my tedious and sometimes repetitive questioning. Three mattresses and box springs later, I felt like we got a really good price for a quality product with quality service. Mattresses were delivered without issue. Delivery arrived within allocated window received in email, and called to notify us of their pending arrival The most important piece is, we’ve had the mattresses for a few days and there are NO SIGNS of bedbugs. Same as cash financing was also are + for us. Thank you Mike, you did a great job. Definitely will be recommending Mike. Go Browns!!
Jan 16, 2019
Google Mattress Warehouse
I went in to buy a mattress with my girlfriend, but now I fear for our relationship as I fell in love with Brandon. Buying a mattress is tough, but working with Brandon made me feel safer and more important than a newborn baby in a dystopian future where women can't get pregnant. Brandon told me his own tales of despair regarding lack of middle third spinal support and overpriced products; truly he is a tragic hero on par with those of the great classical storytellers, and certainly he was the hero I needed today. Before you ask: no I was not paid to make this review - I'm just really hyped for this mattress.
Jan 16, 2019
Google Mattress Warehouse
love everything about the store but unfortunately they only had one person working and I had to wait a long while and I ended up just leaving but I love a comfortable bed I love mattress Warehouse I can't wait to get a bed one day but once again they only had one person working and they were helping another customer which was fine but I think you should hire two people to be in there so customers don't leave
Jan 16, 2019
Google Mattress Warehouse
Received excellent customer service from Ali. He worked with me on my needs for a guest room and helped keep the price affordable! Go check out the store.
Jan 15, 2019
Mattress Warehouse
It’s been years since we’ve purchased mattresses, and honestly I was completely paranoid about getting bed bugs - and shocked at how expensive mattresses are. I spent almost 4 months researching where we should purchase from. Hubsand and I went to Mattress Warehouse in Aberdeen, near Shoprite, where Mike was extremely helpful, and most importantly patient through my tedious and sometimes repetitive questioning. Three mattresses and box springs later, I felt like we got a really good price for a quality product with quality service. Mattresses were delivered without issue. Delivery arrived within allocated window received in email, and called to notify us of their pending arrival The most important piece is, we’ve had the mattresses for a few days and there are NO SIGNS of bedbugs. Same as cash financing was also are + for us. Thank you Mike, you did a great job. Definitely will be recommending Mike. Go Browns!!
Jan 15, 2019
Mattress Warehouse
I received a wonderful experience at the Chancellorsville shop in Fredericksburg, VA. The manager/sales rep., Spencer was so extremely helpful in my decision making. She was totally knowledgeable to all the products and she thoroughly understood my needs. I was shopping for a bed for my physically disabled son. After she questioned me on his size and medical needs she prompted me to a Serta set. I was content on that one. For giggles, she said, let's see what the computer says in comparison to our choice. Bingo! She hit the exact bed set for my son's needs!! There must have been a dozen choices and she got the perfect one, Wow! What a fantastic employee! She also got a great deal at a price reduction, and a nice payment plan that was truly affordable. I think Spencer is an awesome asset to your company. She should be training others. I say that, because I have been in that store twice in the last two years and no salesman seemed interested in my presence. Thank you for hiring Spencer! She is a world of good to your store and our community here in Chancellorsville, VA ( Fredericksburg). Sincerely, P. Hollohan
Jan 15, 2019
Mattress Warehouse
We were very pleased but still are awaiting for a return of deliverymen with missing bolts to attach the headboard to the frame.Were told it may take a few days. WBWallace
Jan 15, 2019
Mattress Warehouse
Customer service was great!
Jan 15, 2019
Mattress Warehouse
Wonderful service, even early delivery. Thanks
Jan 15, 2019
Mattress Warehouse
After at least two complain situations, I can say that I've been receiving an excellent service and attention from your staff and managers. Many thanks!
Jan 15, 2019
Mattress Warehouse
The sales guy was very specific and knew how to find a mattress to fit to what I want.
Jan 15, 2019
Mattress Warehouse
Gus was exceptional, very informative introduced my wife and I to the the sleep test on site. Narrow down our selection to 6 mattresses, selected a Serta.
Jan 15, 2019
Mattress Warehouse
Excellent product and delivery! We have purchased from Mattress Warehouse before and are consistently impressed with both the in-store service and the on-time, rapid delivery process. The guys who delivered our mattresses were prompt and very efficient - in and out of our house in no time! I appreciate the professional approach and will definitely return to Mattress Warehouse next time we need bedding. Highly recommend!
Jan 15, 2019
Mattress Warehouse
Prompt, fast & friendly service! Thank you!!
Jan 15, 2019
Mattress Warehouse
Used the bed match machine in store and was shown mattress that fit my match decided on buying one after price was negotiated. However there was a mixup with the pickup date due to employee newness so manager granted free delivery at a later date. Which was super nice. Bed is more supportive then old bed. Took some getting used to for me but I'm told that's how a bed should feel. Over all, a good experience despite the mix up. Would shop there again.
Jan 15, 2019
Google Mattress Warehouse
I had a very amazing experience first time walking in and Martin got me in the right direction fast and I ended up getting a new mattress thank you for the help .
Jan 15, 2019
Google Mattress Warehouse
Had a great experience selecting a twin mattress for my mother in law's home thanks to Chuck! Now I can sleep well at night when I am there.
Jan 15, 2019
Google Mattress Warehouse
I was deeply impressed by Jeff. He is very professional, knowledgeable salesman. Spent a lot of time helping me to buy two twin mattresses and two spring boxes serving my needs. Put a lot of efforts to give me a good price. You should be proud having such an employee.
Jan 15, 2019
Google Mattress Warehouse
Excellent customer service. Highly recommend this store. I received my mattress the next day as promised. Seema and Abul provided outstanding service.
Jan 15, 2019
Google Mattress Warehouse
Great customer service. Very helpful to 1st time buyers. I'd recommend them to anyone. Now we can sleep our best! Thanks Mattress Wearhouse.
Jan 15, 2019
Google Mattress Warehouse
quality beds and quality customer service, pocket friendly too thanks a lot Micheal for helping make the best choice for my sleeping needs
Jan 15, 2019
Google Mattress Warehouse
Ben was wonderful and provided more help than I have ever received in a mattress store in the past. He did a custom mattress test where you lie down on a special mattress with sensors to identify what type is good for you. After the test my wife and I selected four recommended mattresses to try out and we ended up choosing the Sealy Hybrid Posturepedic. It was a bit more than we wanted to spend but after sleeping on it for a few weeks now, I will never go back to another mattress. It's great for back and side sleepers and it cushions and supports all the pressure points just right. Great customer service, wonderful interest-free financing, and excellent delivery. Very satisfied with my experience!
Jan 15, 2019
Google Mattress Warehouse
Friendly staff
Jan 15, 2019
Google Mattress Warehouse
The guys at Mattress Warehouse of Arlington-Pentagon city did a great job. They were knowledgeable and did everything they could to get me the right mattress. There were no shady sales tactics, no hidden costs, or pressure to buy. Buying a mattress is a grudge purchase, so come here to get it over with as painless as possible.
Jan 15, 2019
Google Mattress Warehouse
Walked in because i saw 70% off floor models. However there were only a few to choose from. Mr. B as hes called politely and professionally suggested i try the memory foam mattresses as he inquired about my needs and found I was looking for a new one because of back problems. He walked me through all the brands and firmnesses with knowledge and easy to understand explanations and what makes them different. I ultimately after much "3 little bears like" testing 3 different beds landed on the tempur pedic pro adapt medium. What ultimately sold me on them was feel of quality and backing it up with same length warranty for half the amount of sag. I firmly believe you get what you pay for. Cant say enough good things about Mr. B the salesman that helped me out on understanding the balance between value in a mattress and the actual needs i have for a certain type.
Jan 15, 2019
Google Mattress Warehouse
After a back procedure on my lumbar spine (L5-S1), I was desperately looking for the proper mattress. I have purchased a few over the past year and been disappointed each time. They were often marketed as firm or as having extra lumbar support but each time I felt like I was sleeping in a hammock and woke up with excruciating pain. Eventually in Dec 2018 I made my way to the Mattress Warehouse store near the Fairfax Costco. Upon entering I was immediately approached by one of the sales staff members. His name is Yassin. He did not rush me, as I asked to have some time to lay on various mattresses. After some time he checked back in and asked me to try to Bed Match system they have in the store. I work in technology and thought it was nothing more than a sales gimmick. However, I was dead wrong. It promptly matched me with a few options for my height, weight and spine support concerns. Each one was very comfortable but it helped me narrow down to ONE mattress that was superior to all of the others. I would not have found this mattress on my own and if I had it would have taken several visits and countless hours wasted. Yassin also spent time discussing my budget and helped me get the mattress I so desperately needed. I could not be happier and more thankful for Yassin's professionalism, knowledge of mattress design and patience. His candor and honest way of doing business has certainly earned Mattress Warehouse a loyal customer for life.
Jan 15, 2019
Google Mattress Warehouse
Dashka there has been great. I have bought a few mattresses there, and he has been very helpful over the phone and in person. He has helped me decide the best folding bed, or mattress, to buy, and helped me to get it as quickly as possible if they don't have it. Last week he was very helpful in guiding me to their loading-dock location on the phone. And I got what seems to be a great lightweight foam mattress that is firm, solid. I have dealt with him for several years, always great. He is a very friendly guy as well, so I would highly recommend! JC

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